I canceled instant ink because of poor service and now my printer will not allow me to print with my (2024)

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I canceled instant ink because of poor service and now my printer will not allow me to print with my

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I canceled instant ink because of poor service and now my printer will not allow me to print with my (3)

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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER

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I canceled instant ink because of poor service and now my printer will not allow me to print with my (5)

sandyb123

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‎08-11-202409:11 AM

I canceled instant ink because of poor service and now my printer will not allow me to print with my (6) HP Recommended

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I canceled instant ink because of poor service and now my printer will not allow me to print with my HP ink from staples

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I canceled instant ink because of poor service and now my printer will not allow me to print with my (7)

I canceled instant ink because of poor service and now my printer will not allow me to print with my (8)Irwin6

9,526 341 413

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HP Support Agent

‎08-13-202408:33 AM

I canceled instant ink because of poor service and now my printer will not allow me to print with my (9) HP Recommended

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Hi @sandyb123,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer that is not printing with the store bought ink cartridges.

A) Please follow the steps below to perform a power drain.

1) Take out the cartridges

2) Unplug the power cord from the printer & wall.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.

5) Insert the cartridges back into the printer.

Remove the cartridges > Unplug the power cord > Wait for 30 seconds > Plug the power cord back in > Insert the cartridges

B) Kindly refer to the steps on thislink to update the printer firmware and let me know if that resolves the issue.

C) If the issue still persists, uninstall the printer software by following the steps from thislinkand restart the devices.

D) Install the printer software by clicking on thelink again and let me know if that resolves the issue.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as“Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a good day

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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I canceled instant ink because of poor service and now my printer will not allow me to print with my (10)

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I canceled instant ink because of poor service and now my printer will not allow me to print with my (11)

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    I canceled instant ink because of poor service and now my printer will not allow me to print with my (2024)

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